Returns & Exchanges
At NanoRevive, we stand by the efficacy of our skincare technology, which is why we offer a 30-day satisfaction guarantee on all purchases. If you are not completely satisfied with your results, we provide a streamlined return process to ensure your peace of mind.
Initiate Your Request
Log into your NanoRevive account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original packaging, including all accessories and documentation, to ensure they remain protected during transit.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Review and Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing